FAQs

SHIPPING QUESTIONS

What happens after I place my order?

We package your order and prepare it for shipment within 24hrs of the order being placed. You can expect your order to ship within 1-2 business days. Tracking details will be emailed to you. From there, please expect your item to arrive in 3-5 business days (Priority Mail) or 5-7 business days (First Class Mail). 

I received a shipping confirmation but there are no tracking details?

The USPS website can take up to 24-48hrs to update after the package has been scanned in by the original post office.  Please be patient for the tracking to update. You can also, sign up for text alerts from USPS to receive step by step updates. 

I entered the wrong address. Can it be changed?

If your order has shipped and you have received tracking information, the address cannot be changed. 

My order was returned to sender. What happens now?

If your order is returned to sender, a refund will be issued to the original form of payment, less shipping. 

SIZING QUESTIONS

 What Size Should I Order?

Please refer to size charts listed under each item. Our T-shirts are unisex sizing. You can order your normal size for a relaxed fit. If you would like a tighter fit, we suggest that you order a size down. 

Our bodysuits, shorts and joggers fit true to size.

RETURN QUESTIONS

Are Returns Accepted?

At this time, we do not offer returns. However, if you are not satisfied with our products, please email us at info@houseofrehab.com. We will do our best to assist you. Please note that in the event of an exchange the customer is responsible for return shipping.